How to Review a Facebook Page You Manage

Facebook recently introduced new updates for Business concern Pages.

The main goal of the newly redesigned pages is to provide easier ways for people to interact with local businesses on social media.

According to Facebook's VP of Local, Alex Himel, Over 1.6 billion people effectually the world are connected to a small business on Facebook. And starting from August 2018 Facebook is making new changes to Facebook Business organisation Pages to help more people connect with local businesses.

Ane of the main updates is the farther evolution of the feature Recommendations that is an evolved version of the Facebook reviews system.

As stated in the official update, Facebook is making Recommendations from the business'southward community more helpful:

'People use Recommendations to enquire their communities where to get, where to eat, or where to shop. We're making those Recommendations more prominent on Pages.'

We are all aware that reviews and recommendations are extremely important for whatsoever company'southward reputation.

And positive reviews or 5-star reviews from previous customers are condign a new channel to build trust amongst potential customers.

What is very interesting is that 1 in three Facebook users are using the platform to notice reviews and recommendations.

In this post, we are publishing everything y'all demand to know about this new feature, how it will affect your Facebook presence, and how to make the most out of it.

This is why you need to pay attention to these updates and proceed reading what is inverse and how to brand the most out of Facebook Recommendations.

Facebook reviews are becoming Recommendations

This new feature is already rolled out and businesses will take the hazard to come across new reviews design on their Facebook Folio. The primary change of the system is that the Recommendations option is integrated within the reviews and all recommendations that were previously given by customers or other Facebook users will be likewise listed in this Reviews/Recommendations section.

Manage Your Facebook Recommendations

Display social reviews, heave trust and increment conversions on your website.

This means that recommendations are not but the opinions given by customers straight on the business's Facebook page only also when people answer to their friends when they look for a recommendation on Facebook.

Note: The old Facebook reviews are safe and sound, and your Facebook Page will keep to display all previous reviews that you've generated.

What's inside this guide:

Main benefits of the new Facebook recommendations
How the new Facebook rating score is calculated
How to become Facebook reviews tab
How to leave a review on Facebook
How to report a recommendation
How to get more Facebook reviews
How to embed Facebook reviews on your website

How are Recommendations dissimilar from Reviews?

Well, there are differences:

Location – The Recommendations appear on the upper-right side,, and Reviews announced on the left-hand side (if not hidden).
Achieve – Reviews are visible to any Facebook user. With Recommendations, you lot tin limit the reach and make information technology more than personal.
Format – Reviews have star ratings and comments. Recommendations have only comments.
Reactions – Anyone can comment and like a Review, but but people in the person's network tin can comment and like a Recommendation.
Specifics – People can recommend a specific business feature (cull a tag that best describes their recommendation) and share a photo, and Reviews don't have such an option.

Then, the lesser line is:

The tab is called "Reviews"
The feature is called "Recommendations"

Main benefits of the new Facebook Recommendations

The changes in the reviews arrangement to recommendations are providing more than options for customers to give their opinions virtually a certain business organization. Here are some of the benefits:

Increase attain with Recommendations

Your Facebook Folio score will be reflected beyond Facebook and especially at places where customers make relevant decisions, such as Maps.
Recommendations are discoverable across Facebook when people are searching for, or talking about your business. The best thing is that Facebook will show commencement the recommendations provided by the closest friends which will empower the purchasing decisions and bring greater trust

Post photos about the business

This choice was not previously enabled in the reviews department. Now, if you lot tag the business in the comments section when a friend asks for a recommendation, you lot have the option to too post gifs or photos. The absurd matter is, that all these posts will be displayed in the Recommendations section of the business'due south Facebook Page as customer reviews.

The best, mobile grade for leaving a recommendation has the option to upload a photo from the phone and publish it together with the text.

Note: The grapheme limit for a desktop recommendation is 25 and for mobile is 50.

Tag Facebook Recommendations

When a customer leaves a recommendation direct on the Facebook page, they will have the option to choose a tag that best describes their recommendation. These Facebook tags work like hashtags for businesses and the Facebook system generates them based on words used in the past reviews.

Hither is an example of how the tags are displayed when you try to add a recommendation on mobile:

How the new Facebook rating score is calculated

As outlined in the official Facebook assist center, the overall Facebook Page score is calculated as follows:

A Page'due south rating is based on multiple sources, such as the reviews and Recommendations people share about business Pages on Facebook.

Or just click the aid icon below the average score in the Reviews tab, as shown below:

How to activate Facebook Recommendations

If you've already activated the Reviews tab so you don't demand to change anything. Please annotation that the Recommendations are a replacement of the Reviews tab and the process to activate it is the same as before.

If y'all still don't have activated the Recommendations on your Facebook Page here is how to go the Facebook reviews tab:

Log in to your Facebook account and get to your business Facebook page
Navigate to the'Settings' section on your left-hand side
Click'Templates and Tabs'
Find the review tab named'Reviews' in the list of tabs and activate it

How to recommend a business organization on Facebook

This process is the one that has the biggest change.

To recommend a concern on Facebook, you volition need to open the business organisation's Facebook Page that you desire to recommend.

Please notation that previously, in that location was an option to 'Write a review' and select the review score from one-v. Now you lot do not actually leave a review for the concern only yous are recommending it. You lot have only two recommendation options, to select 'Yes' or 'No' which ways you want to recommend the business or non. Elementary as that.

Here are the steps for how to leave a Facebook review:

Click the Reviews/Recommendations tab
Click 'Aye' to recommend the Folio
Write your recommendation and if you use mobile upload a photo forth with the recommendation text
You lot can also choose a tag such as groovy service, amazing staff or similar
Click Mail

Additionally, you can recommend a business past leaving a comment past tagging a business's Facebook Page when some of your Facebook friends enquire for a Recommendation.

And this tutorial is very important for business owners who want to go more reviews so they can explicate this step-by-step process to their customers on how to navigate tit their Facebook Page reviews tab and how to recommend their business.

How to report a Recommendation

Most of the online reviews platforms such as Google, TripAdvisor, and Yelp allow an choice to report negative reviews that a business organization wants to exist removed or delegated from their business organisation list or Facebook folio in the case of Facebook reviews.

Similar to the previous option for reporting reviews, now this choice is likewise available and you tin can report a Recommendation that violates Facebook'due south Community Standards.

To do this, just follow the steps:

Go to the recommendation that you desire to report and click the 3 dots in the pinnacle right corner
Select "Observe support or written report Recommendation"
Choose the topic and click "Submit"

In this relation we recommend reading the post-obit blog post:

Read more: How to Respond to Negative Facebook Reviews >>

How to become more Facebook recommendations

if yous are a business concern and starting out with Facebook recommendations, getting the first batch is very important to boost your trust in this social media network.

The simple steps on how to get more Facebook reviews are the following;

Send emails to customers with a link to your Facebook reviews section
Impress QR codes on menus or flyers with the link to the reviews tab
Embed a 'Review us on Facebook' button on your website
Add Facebook reviews badge on your website
Create Facebook ads with your reviews

And for more than reach and greater entreatment of your Facebook reviews, you can embed them on your website. Read the section below and check the complete guide on Facebook reviews.

How to embed Facebook recommendations on your website?

With the evolution of the Facebook reviews system, you tin use a platform such as EmbedReviews to help you lot generate the new recommendations posted on your Facebook Page.

The organization automatically generates the 'Aye' recommendations and also the 'No' recommendations, that you can display on your website with a simple embeddable code.

Feel complimentary to try EmbedReviews, and start managing your Facebook Recommendations.

I hope this commodity will help you improve your Facebook presence and if you have any thoughts, feel free to attain out.

Start free trial →

Embed Facebook Reviews in seconds

Display social reviews, heave trust and increment conversions on your website.

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Source: https://embedsocial.com/blog/facebook-recommendations/